The diagnosis is conducted in 3 stages:

1. Pre-consultation survey (about 10 minutes)
   • Current skin concerns (medications, allergies)
   • Analysis of current skincare products and routine
   • Photo upload for preliminary diagnosis
2. Analysis through pre-survey/photos
   • Customized diagnostic results and solution report provided (sent via email within 2 days after consultation)
3. 5-day trial program provided
   • Daily care manual provided
   • Cosmetic samples sent (may take up to 2 weeks depending on shipping location)

Photo Guidelines for Diagnosis

• Front, left, and right side photos required
• Take photos with basic camera without filters
• Shoot in natural light without filters
• Prepare clear photos from multiple angles

The diagnostic results include the following detailed information:

• Skin type analysis (moisture, oil, sensitivity)
• Lifestyle check
• Recommended ingredients
• Improvement goal setting
• 5-day skin improvement guide

The diagnostic results are provided in two ways:

• Skin diagnosis results and solution report sent via email
• Daily skincare routine guide sent in writing/email along with products

If you share your current product list during diagnosis:

• Analysis of potential product conflicts
• Gradual product transition guide
• Guidance on effective combination with existing products

After the trial program:

• Follow-up survey for effectiveness analysis
• Long-term skincare plan proposal
• Special discount for full-size product purchase
• Process sharing through community communication

Yes, guidance on factors affecting skin health:

• Lifestyle guidance including sleep, water intake

 Re-diagnosis is recommended in the following cases:

• Seasonal changes
• Hormonal changes
• Major lifestyle changes
• New skin concerns

Services operate as follows:

• Operating hours: 10:30 AM - 7:00 PM (GMT +9)
• After consultation request, you'll receive individual contact from a personal consultant for ongoing communication